Our Privacy Policy is designed to assist you in understanding how we collect and use the personal information you provide to us and to assist
you in making informed decisions when using our site and our products and services.
When you visit our Web site you may provide us with two types of information: personal information you knowingly choose to disclose that is
collected on an individual basis, and Web site use information collected on an aggregate basis as you and others browse our Web site.
- What data we collect and why
Our goal at HelpNet USA is to maximize the rewards for all of our members and to provide them with as many benefits as possible.
When first registering with HelpNet USA, you will be asked to provide minimal personal information which helps us understand your needs and
interests. Based on these demographics, we are able to determine what types of merchants services and specials would benefit our members most.
When a member shops or visits one of our merchants, HelpNet USA may track this information to have a summary of our member's buying interests.
This information will be used by HelpNet USA to make relevant and personalized offers to our members. As with any other information that you
supply to HelpNet USA, none of the information that we collect will be released in any personally identifiable way, only in aggregate or anonymous
form.
- How your information is used
We collect information to provide better, more relevant products and services to you.
- Who sees your personal information
Only a very limited number of HelpNet USA employees ever have access to your personal information. Primarily this information is accessed to
provide customer service or to send you your discount checks. We may use contractors or vendors to help us provide some of the services at our
site. If we need to disclose personal information for them to provide the services, it is with the requirement that the information is kept
confidential and is used only for those services.
Security of Your Personal Information
HelpNet USA is committed to earning and keeping your trust. We understand the need for our customers' personal information to remain
secure and private.
Please remember that you also play a valuable part in data security. You should never share your HelpNet USA password with anyone. If you
feel your password has been compromised, you should change it immediately. After you have finished using our site, you should log out of
your HelpNet USA account and exit your browser so that no unauthorized persons can access our site using your name and account information.
- Your privacy with HelpNet USA
HelpNet USA will never ask for your username, password or any other personal information in an unsolicited phone call, email or letter.
Further, any contact with HelpNet USA customer service in which personal information is exchanged with a customer service representative will
be used only for the purpose of satisfying that request. Any personal information you provide will not be recorded or used for any reason
beyond that of the stated request without your consent.
- Your privacy with our merchants and advertisers
HelpNet USA contains links to various other sites. Each of these sites has a privacy policy that may differ from that of HelpNet USA. The privacy
practices of other websites linked to HelpNet USA are not covered by this privacy policy. HelpNet USA will not disclose any of the personal
information supplied upon registration to our merchants. The only information that may be shared between HelpNet USA and one of our listed
merchants is information that pertains to orders. Order information, including order numbers and amounts, may be available to either HelpNet USA,
the merchant, or third party affiliate program management companies for accurate discount tracking purposes. This information will not be
released by HelpNet USA to other parties unless required by law or to protect HelpNet USA and its members from losses. HelpNet USA does not record any
personal information passed from our members to our merchants, including credit card information or merchant passwords.
- Our policies on email
HelpNet USA does not support spamming by our members and we explicitly prohibit it in our member agreement. If you would like to report an
incident of spamming, please contact. We will investigate and take suitable action at our discretion.
Our members may receive three kinds of emails.
- email essential to the maintenance of your account
- email notifying you about credits and debits to your account
- email newsletters and special offers from HelpNet USA. You CAN opt out of these.
Although HelpNet USA will not share your information with any other member, some of your information may become available by your participation
in certain activities such as newsgroups. Please understand that, though we may have some small influence over our members, we fundamentally
cannot control the online or offline actions of our members or other parties, especially when it comes to their use of email or participation
in moderated or unmoderated newsgroups. While we will investigate complaints sent and take appropriate action with our
members, we will typically not provide any information to third parties about our conversations with our members. We encourage people to
resolve disputes directly with each other and discourage people from attempting to use HelpNet USA to police their mailbox or newsgroup.
- Cookies and how are they used
Cookies are small text files that a web site can write to your computer. We may use cookies to identify you and allow you to log in once to
HelpNet USA and shop without having to log in again. Cookies are also used by many of our merchants to identify you as an HelpNet USA member.
HelpNet USA requires its members to have cookies enabled in order to accumulate discounts.
- Your choices and responsibilities
Periodically we may send you emails on new HelpNet USA features or special offers. On every one of these emails you will be given the choice to
unsubscribe from HelpNet USA mailings. Choice of membership is yours at all times, and you are free to remove yourself as a member of HelpNet USA at
any time. Simply follow the directions in any of our emails.
You may also choose to what degree you would like us to contact you. When we ask for your account info, you may choose that we contact you
with special offers, contact you about your orders, or not contact you for either. It is the member's responsibility to update and maintain
accurate contact information in their account. You can make changes by visiting your account page and entering corrections. Email and street
addresses that are entered into a member's personal profile page are the addresses that will be used for all contact including the mailing of
discount checks. HelpNet USA is not responsible for checks that are sent to incorrect addresses, if the address in question was the address listed
in that member's account at the time of issuance.
It is the member's responsibility to update and maintain accurate contact information in their account. You can make changes by visiting your
account page and entering corrections. Email and street addresses that are entered into a member's personal profile page are the addresses that
will be used for all contact.
HelpNet USA reserves the right to modify this policy at any time without notification to the members, however, there will be no disclosure of
private information except as noted above. We will post all changes to this Privacy Agreement here at our site. Please check for revisions when
you visit our site again so that you will always be aware of our policies and any changes that might occur.